Our Promise

As a professional short-term rental (STR) company, Lucious Luxe Estates is dedicated to ensuring that all properties under our care are managed to the highest standards of safety, cleanliness, and maintenance. We understand the importance of preserving the integrity of your property and providing a positive and safe experience for all guests.

To that end, we would like to outline the key practices and protocols that we implement to guarantee the safety and upkeep of the property:

1. Regular Cleaning and Sanitization:
   We employ professional cleaning teams who follow strict guidelines to thoroughly clean and sanitize the property between each guest stay. Our cleaning practices include the use of EPA-approved disinfectants on high-touch surfaces and ensuring that all areas, from bathrooms to kitchen appliances, are hygienic and guest-ready.
2. Safety Standards:
   We adhere to all local safety regulations and ensure that the property is equipped with necessary safety features, including smoke detectors, carbon monoxide detectors, fire extinguishers, and first-aid kits. We also provide guests with clear instructions on how to use these safety measures.
3. Guest Vetting and Communication:
   We carefully vet all guests through Airbnb’s screening process, which includes identity verification, reviews, and ratings. Additionally, we maintain open lines of communication with guests before, during, and after their stay to ensure their needs are met and that any issues are promptly addressed.
4. Property Maintenance:
   We schedule regular inspections and maintenance of the property to address any wear and tear or potential issues before they become problems. This includes checking for plumbing, electrical, and appliance functionality to ensure that everything is in good working order.
5. Insurance and Liability Coverage:
   We maintain comprehensive insurance to cover any potential damages or accidents that may occur during a guest’s stay. Our team ensures that all incidents are documented and managed promptly, with proper communication to all parties involved.
6. Respect for Property and Privacy:
   We are committed to treating your property with the utmost respect. Our team ensures that no damage occurs to the property and that it is returned to you in the same condition as when we first took it over. We also respect the privacy and confidentiality of both the property owner and the guests.